The Institute of Banking Personnel Selection (IBPS) has announced the CRP Clerk XV Recruitment 2025 for Customer Service Associate (CSA) positions across India. This is a great opportunity for graduates looking to start a career in banking.
Key Highlights
- Post Name: Customer Service Associate (Clerical Cadre)
- Total Vacancies: 10,277
- Application Mode: Online
- Exam Mode: Online (Prelims & Mains)
- Job Location: Across various states in India
- Official Website: ibps.in
Important Dates
Event | Date |
Start of Online Application | 1st August 2025 |
Last Date to Apply | 21st August 2025 |
Preliminary Exam | October 2025 |
Prelims Result Declaration | October/November 2025 |
Mains Exam | November 2025 |
State-wise Vacancy Details
State/UT | Vacancies |
Andaman & Nicobar | 01 |
Andhra Pradesh | 105 |
Arunachal Pradesh | 10 |
Assam | 204 |
Bihar | 237 |
Chandigarh | 39 |
Chhattisgarh | 119 |
Dadra & Nagar Haveli/Daman | 05 |
Delhi | 268 |
Goa | 35 |
Gujarat | 753 |
Haryana | 190 |
Himachal Pradesh | 67 |
Jammu & Kashmir | 20 |
Jharkhand | 70 |
Karnataka | 1170 |
Kerala | 106 |
Ladakh | 03 |
Lakshadweep | 00 |
Madhya Pradesh | 354 |
Maharashtra | 1117 |
Manipur | 06 |
Meghalaya | 03 |
Mizoram | 03 |
Nagaland | 06 |
Odisha | 107 |
Puducherry | 08 |
Punjab | 404 |
Rajasthan | 205 |
Sikkim | 05 |
Tamil Nadu | 894 |
Telangana | 104 |
Tripura | 19 |
Uttar Pradesh | 1315 |
Uttarakhand | 29 |
West Bengal | 543 |
Total Vacancies: 10,277
Eligibility Criteria
Age Limit (as on 01.08.2025)
- Minimum: 20 years
- Maximum: 28 years
(Born between 02.08.1997 and 01.08.2005)
Age Relaxation
Category | Relaxation |
SC/ST | 5 years |
OBC (Non-Creamy Layer) | 3 years |
Persons with Disabilities | 10 years |
Educational Qualification
- Graduation in any discipline from a recognized university.
- Must have valid degree/mark sheet at the time of registration.
Computer Literacy
- Basic knowledge of computer operations is mandatory.
- Certificate/Diploma/Degree in computer or studied IT as a subject.
Language Proficiency
- Must be able to read, write, speak, and understand the local language of the state/UT applied for.
Application Fee
Category | Fee (incl. GST) |
SC/ST/PWD/EXSM | ₹175 |
Others | ₹850 |
Payment Mode: Online (Debit/Credit Card, Net Banking, Wallets)
How to Apply
- Visit the IBPS Online Portal
- Click on “New User? Register Here” to start.
- Fill in personal and academic details.
- Upload required documents.
- Pay the application fee.
- Submit the form and take a printout for future reference.
Selection Process
1. Preliminary Exam
Subject | Questions | Marks | Time |
English Language | 30 | 30 | 20 minutes |
Numerical Ability | 35 | 35 | 20 minutes |
Reasoning Ability | 35 | 35 | 20 minutes |
Total | 100 | 100 | 60 minutes |
2. Main Exam
Subject | Questions | Marks | Time |
General/Financial Awareness | 40 | 50 | 20 minutes |
General English | 40 | 40 | 35 minutes |
Reasoning & Computer Aptitude | 40 | 60 | 35 minutes |
Quantitative Aptitude | 35 | 50 | 30 minutes |
Total | 155 | 200 | 120 minutes |
Important Links
Description | Link |
Online Application Form | |
Official Notification |
